I don't usually share ITMD research on IT in Canada (except for our All Points Connected clients and IT Insight Exchange members), but I've been persuaded to post a deck containing results from a recent study of Channel Loyalty. It's
here, at
channelinsider.itincanada.ca/index.php?cid=379&id=16735. I'll leave it up until the end of April. Let me know if you'd like to see more of this kind of thing in the future!