Scott Wilson at CIO-Weblog introduces me to a new term: "new normal", suggesting that, yes, things are "still pretty crappy but you had better get used to it." (New Year, New Normal http://www.cio-weblog.com/50226711/new_year_new_normal.php). Wilson points to a recent McKinsey Quarterly survey on technology strategy and spending in which we learn that even in these challenging days, "overall satisfaction with IT organizations remains high... most respondents foresee an increase in IT investment, perhaps because companies are applying IT to solve problems across the business... (and), as technology-related disruptions continue to affect businesses, executives persist in pushing for closer integration between business units and IT." (IT in the new normal: McKinsey Global Survey results
www.mckinseyquarterly.com/IT_in_the_new_...Survey_results_2473 registration required)

Hat tip to Scott Wilson at CIO-Weblog and the folks at McKinsey Quarterly.