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Study says IT leaders must adapt to mobile workforce demands

By: Charlotte Bumstead
July 30, 2012 |   del.icio.us           What's this
Dell and Intel recently released results from the final phase of their multi-year research program under the report title, The Evolving Workforce. The report concluded that consumerization of IT is dependent on a broad-minded approach to technology and mobility strategies within an organization. Yet, the research has also demonstrated that businesses are most likely to succeed in implementing consumerization trends when they have enforced specific, pre-defined parameters around technology expectations.

The study involved over 8,300 workers from companies around the world, as well as interviews with 29 global experts and senior business leaders. Researchers found that business leaders view the consumerization of IT—which involves increased employee input into IT provision, BYOD initiatives and workplace flexibility—as a technique for generating additional employee loyalty and productivity. The results have also indicated that organizations are still struggling with security challenges and threats associated with this contemporary IT shift.

“The way we work and live around the world is changing rapidly,” said CEO of Chalet Tech Inc. Stephen O’Donnell, one of the senior business leaders interviewed in the report.  “For most knowledge workers, there is no such thing as 9 to 5 anymore, and time zone differences matter less than ever before. We are living in a time of 24/7 connectivity, where boundaries between work and play are less marked.”

According to the report, the majority of Canadians (62%) prefer to be judged on what they produce, rather than the hours that they work, and the study noted that this approach to evaluation is currently the norm for 75% of survey respondents. A total of 83% of employees believe that the use of leading-edge technology allows them to complete work assignments more productively. And three quarters of Canadian employees feel that Internet and technological advancements are providing them with the opportunity to make more noticeable contributions to their organization.

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