IT Market Dynamics, Canada’s most widely-read IT research firm, has released the first of its Peer Led Research Program Deliverables. Entitled “Client Device Management: Key Issues for 2012,” the PowerPoint-format report presents a perspective on the PC, tablet, and smartphone issues that Canadian organizations will need to work through in 2012.
Guided by insights provided by Maria Aiello, CIO for Morguard Investments, and Joe Belinsky, vice president, technology services for AGF Investments, the report details five key trends that will shape client device management strategies in 2012.Four of the trends are related to the “bring your own device” (BYOD) movement that is sweeping across organizations inside and outside of Canada: security, mobile device management (MDM) and related technologies, HR and IT policies governing BYOD, and “the perception of constraint” that can arise if IT fails to support BYOD requests from line of business management. The fifth trend, virtual desktop infrastructure (VDI), also relates to BYOD – it is a key technology in managing dual-purpose devices – but has a role beyond BYOD as well.
The main portion of the report is dedicated analysis of the five trends. For each,
ITMD has combined observations based on peer lead input with reference
material and targeted “IT actions/options” advice from our analyst
staff. In the "BYOD policies" section, for example, there is a discussion of why "BYOD only works if both IT and HR set active management policies." IT actions/options include the need to emphasize the need for effective, proactive, and coordinated IT and HR policies in management forums, whille the reference materials include articles on "how to make a BYOD program work," "building guest networking, BYOD and endpoint security policies," and "user policy decisions."