Security makes up only one part of Cisco’s role; the company will also be providing technology that will make communicating and collaborating easier. Seifert explained that Cisco will be deploying its Telepresence solution at the games. In addition to Telepresence video conferencing, Cisco will deploy unified communications technology to bring together various communications platforms, including instant messaging and data sharing. Seifert noted that staff will use WebEx web conferencing software to “show and share” with one another. Cisco Jabber, a unified communications product, will help the staffers keep track of the volunteers through digital presence.
In order to run all of the applications for the games, Cisco will upgrade data centres at Toronto-area universities and colleges with its servers. Current data centre infrastructure at Toronto’s educational institutions will not be able to handle the load. Seifert added that after the games end, Cisco plans to leave its servers with these data centres so that students and researchers can benefit from the enhanced computing capabilities.
Cisco’s chief technology officer stressed that Cisco is still developing technology, and that some of the products and services that are not yet released to the public will be utilized at the Pan Am games.. Although Cisco dubbed the 2012 Olympic Games as “the most connected games ever,” it aims to move the marker up a notch with further enhancement of communication technology at the 2015 Pan Am and Parapan Am games.